The surprising parenting ban Prince William and Princess Kate enforce at home with their children


The Prince and Princess of Wales have the help of a Norland nanny at Forest Lodge with their three children


Kate Middleton in white with a blank expression© Getty Images
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Katie DalyLifestyle Writer
Faye JamesSenior Editor
Updated: May 15, 2026
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The Prince and Princess of Wales may live by centuries of royal protocol, but when it comes to raising their three children their parenting style is said to centre around one key principle: emotional understanding over discipline.

William and Kate, who are parents to Prince George 12 Princess Charlotte 11, and Prince Louis, eight, are believed to have adopted a strict “no shouting” rule at home, a parenting approach influenced by the training of their longtime Norland nanny, Maria Teresa Turrion Borrallo.

Kate cuddling Charlotte and sitting next to George at polo match, 2018© Getty
Kate is a hands-on mother

A royal parenting ban

According to Norland-trained nanny Sarah Carpenter, raising one’s voice around children is considered completely off-limits among the elite childcare professionals. Speaking to Netmums, the co-host of The Sleep Mums podcast, Sarah explained: "For a Norland Nanny, shouting at or raising our voice around our charges is completely banned and rightly so as it does not allow children to feel empowered or supported."

Prince George, Princess Charlotte, Prince William, Prince Louis and Kate at church© Getty
The Wales follow guidance from their Norland nanny

This no-shouting approach is one the Wales' use with their children. Good Housekeeping reported that controlling the volume of one's voice is a strict household rule, revealing that communication is paused with the young princes and princess when voices are raised.

Rather than using a traditional "naughty step”"or punitive time-outs, the Waleses are said to encourage discussion through what has previously been described as a "chat sofa", a calming space where feelings and behaviour can be talked through gently.

Princess Charlotte with Prince George, who is sticking his tongue out© Karwai Tang
The Waleses use a 'chat sofa'

This alternative to a "time out" means that the children's emotions can be unpacked. The royal parents reciprocate the no shouting rule meaning they don't allow themselves to shout at the children if the children can't shout at them or each other.

Prince George, Princess Charlotte and Prince Louis accompanied by their parents for a settling in afternoon at Lambrook School, near Ascot© Getty
Prince George, Princess Charlotte and Prince Louis attend Lambrook School, near Ascot

This word is off-limits

Sarah Carpenter also shared the word that is banned from use with Norland nannies. A Norland nanny won't use the term 'silly' unless in a lighthearted context like 'let's make silly faces'. 

Prince George, Prince Louis, Princess Charlotte, Princess Kate and Prince William on the balcony during Trooping the Colour © eGtty
A Norland nanny will never call a child 'silly'

Norland nannies put emphasise the action, not the child when using a negative word towards them.

Royal nanny Maria Teresa Turrion Borrallo

George, Charlotte, and Louis are parented with the support of Norland nanny, Maria Teresa Turrion Borrallo.

Maria Teresa Borrallo© Max Mumby/Indigo
Maria is the royal Norland nanny

Maria joined the Waleses in 2014 when they were the Duke and Duchess of Cambridge and has since been spotted at historic events such as the wedding of Princess Eugenie to Jack Brooksbank when she rode in the car with bridesmaid Princess Charlotte.

Princess Charlotte of Cambridge and Theodora Williams accompanied by Princess Charlotte's nanny Maria Teresa Turrion Borrallo© Pool/Max Mumby
Maria accompanied Princess Charlotte in the car at Princess Eugenie's wedding

She was also seen helping the Princess of Wales with Prince George at his sister Charlotte's christening in 2015 where she was spotted interacting with the late Queen.

Maria often wears her Norland uniform, see here at Princess Charlotte's christening back in 2015© Getty
Maria helped Princess Kate at Princess Charlotte's christening back in 2015

Royal commentator Victoria Murphy told ABC News: "The nannies are taught everything from defensive driving to security issues to how to care for a future king or queen."

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